Over the next few weeks, join Deb Sofield as she goes through her series 15 Rules for the Physician Leader, where she outlines how a physician leader can be successful when speaking, no matter where they are...
Rule #1. Lighten up... keep a relaxed face.
This is perhaps the simplest yet most hard thing to do. However, the most important minute of your life when talking to your patient or in the
boardroom or across the table from your hospital CEO is the first minute of your acknowledgement by what is called the
initial look. Because early in any speech, presentation, or talk, people listen to
what they see more than what they hear.
So, what they “see” must be professional, poised, and polished.
Remember, you are judged in three ways. 1. How you look; 2. How you
sound; and 3. What you say. I call it the visual, verbal, and vocal.
Today, let's talk about how you look and the most important skill
you can develop to make you appear powerful, knowledgeable, kind, and
trustworthy.... the pleasant expression. No one likes to be with the person who wears a scowl or always
looks pre-occupied or angry. Learn to wear a pleasant expression and then watch how
folks will react to you.
I am not talking about wearing a goofy grin or a false smile, but a
pleasant expression of a life well lived will take you far in business and
life.
Studies have shown that people form a first impression of someone
new anywhere between 7 - 24 seconds.
That means for some of you, it’s over before it begins. But for the
rest of you, you can command the situation if you pay attention to the details and
the details are the visual expression you exert to your audience in those first, crucial seconds.
Well, how do I do it?
To give you an ever so slight smile or to help you maintain a
pleasant expression, try this. Press your tongue against your two front teeth –
that action alone will give you a slight smile that will say to those listening
to you that you care and you're listening.
No comments:
Post a Comment